PRIVACY POLICY / Privacy Policy

1. Basic policy

We recognize the protection of personal information as an important responsibility and handle personal information appropriately.
We comply with laws and guidelines related to personal information and continuously improve internal policies and operations.

2. Definition of personal information

Personal information means information that can identify an individual (name, phone number, email address, etc.) and information containing personal identification codes.

3. Collection of personal information

We collect personal information by lawful and fair means and do not obtain it by improper methods.
When collecting personal information, we will notify or publish the purpose of use in advance unless permitted by law.

4. Information we collect

Depending on usage, the information we collect may include the following.

4.1 Information provided by users

1. Information entered via inquiry or advertising forms (name, contact, content, etc.)
2. Information posted or sent on the service (reviews, comments, DMs, etc., when available)
3. Information necessary for shop listings and management (staff contact and billing info, if applicable)

4.2 Information collected automatically

1. Cookies, device identifiers, ad identifiers, etc.
2. Log information such as IP address, browser/OS, referrer, browsing history, and access time
3. Location information (when permitted by device settings)

5. Purpose of use

We use the collected information for the following purposes. <br>We will not use it beyond these purposes without prior notice and consent unless permitted by law.

1. Providing, operating, maintaining the service, identity verification, and responding to inquiries
2. Publishing on the service (shop info, ads, campaign info, etc.)
3. Preventing and investigating misuse and ensuring security
4. Improving service quality, convenience, and developing new features based on analysis and statistics
5. Providing information about the service, surveys, and campaigns (including by email)
6. Transaction, billing, and payment procedures (if applicable)
7. Responding to violations of laws or terms of use

6. Provision to third parties

We do not provide personal information to third parties without consent, except in the following cases.

1. When required by law
2. When necessary to protect life, body, or property and it is difficult to obtain consent
3. When necessary for public health or the sound growth of children and it is difficult to obtain consent
4. When cooperation is needed with government agencies to perform duties prescribed by law and obtaining consent may impede those duties
5. When outsourcing within the scope defined in the next section (delegation)

7. Outsourcing (delegation of handling)

We may outsource all or part of the handling of personal information to third parties as necessary for service operation.
In such cases, we select contractors appropriately and supervise them through confidentiality and security agreements.

8. Use of cookies, etc.

We may use cookies to improve convenience, analyze usage, and measure advertising effectiveness.
Users can disable cookies via browser settings, but some functions may become unavailable or unstable.

9. Use of statistical data

We may create and use statistical data that has been anonymized so individuals cannot be identified.
Such data is not considered personal information.

10. Security measures

We implement organizational, human, physical, and technical measures to prevent loss, theft, alteration, or leakage of personal information and continuously improve them.

11. Requests for disclosure, etc.

Users may request disclosure, correction, addition, deletion, suspension, or notification of purposes of use of their personal information in accordance with our procedures.
We respond appropriately within a reasonable scope under the law.

12. Disclaimer

We are not liable for damages arising from the following causes unless there is willful misconduct or gross negligence.

1. When users disclose personal information to third parties through the service or other means
2. When information is provided on external sites or obtained due to external sites
3. Leakage caused by malware, natural disasters, or other causes beyond our control

13. Changes to this policy

We may change this policy as needed. The revised policy takes effect when posted on the service.

14. Operator Information / Contact

Operator: YORUTABI Bangkok Operations Committee
For inquiries regarding this policy, please contact us via the “Contact” page of this service.